Recent Blog Posts

 

Say hello to our new Support Centre

By Stuart Kinsey | January 08, 2014
Say hello to our new Support Centre

Providing the very best support, videos and tutorials has always been as important to us as the application itself. We’re pleased to announce the launch of our new support centre, packed with knowledge and practical guides to help get new users up and running as quickly as possible and more in-depth knowledge for seasoned pros.

The new support centre introduces the latest product releases as well as a quick and convenient way to ask questions and get answers.

The new support centre can be found at support.simplekpi.com
 

December Update

By Paulo De Sousa | December 18, 2013
December Update

Since we released the ability to customise the interface you told us that you wanted more control over graph and chart colours, so from today you can customise the colours of the graphs on your dashboards.

Additional Calendar Selections
Calendar controls have been updated to support more default time periods and ISO week numbers are now supported.

Some other notable changes and fixes:

  • Some script updates to improve the efficiency and speed of rendering your graphs and charts
  • Upgraded API
  • Calculated KPI default targets now displaying for all days
  • Some small images and interface tweaks
  • Some bug fixes due to recent browser updates

 

A dash of colour

By Stuart Kinsey | September 13, 2013
A dash of colour

To help create a more personalised feel to the system we have introduced a new colour pallet function. You can now choose to change various colour elements of the interface to bring the look more in line with your own brand. The new functions can be found under the system settings and dashboard settings menus.

We have also been busy adding an update to 'calculated KPIs' to allow summed or averaged and allowing targets to be set for a calculated KPI on the KPI entry screen.

 

Beautiful KPI Dashboard Characteristics

By Stuart Kinsey | September 11, 2013
Beautiful KPI Dashboard Characteristics

Beautiful dashboards catch the eye, but not necessarily for their aesthetic qualities – although this does help. There are a broader range of essentials that work together as part of a well-oiled machine to create a dashboard that is not just functional but stunning.

This article covers more than 8 essential characteristics of beautiful KPI dashboards, from spectacular graphs to responsive and concise dashboard layouts.

Read the full article here
 

New KPI Focus View

By Paulo De Sousa | September 05, 2013
New KPI Focus View

The dashboard has been upgraded to include an all new KPI Focus view. This view allows a KPI to be displayed in isolation against a number of statistics:

  • Trend:  Shows the visual trend of the chosen KPI over a period of time.
  • Target:  Displays the target and percentage of Actual to Target.
  • Compare:  Compares this KPI against two time periods and displays the overall percentage of change.


This week we've also updated some of the visual elements of the interface in preparation for an exciting update coming soon. The header navigation has had a polish as has the menu navigation and dashboard tabs.

Take a look at the latest updates on your SimpleKPI account and let us know what you think.

 

Product Update: 6 New Dashboard chart tools

By Stuart Kinsey | September 02, 2013
Product Update: 6 New Dashboard chart tools

You told us that you wanted more dashboard views so we’ve been busy adding more than 6 additional views to the KPI dashboards. Amongst the new charts types there is a new stacked bar chart - great for showing how multiple KPIs contribute to an overall percentage, and the multi series chart, perfect for showing all kinds of KPIs on the same graph.

We've also been streamlining our databases and loading times so you should see a marked speed increase on those dashboards with lots and lots of data and graph types.

For a closer look at the new latest new features, jump into your account. As always we would love to hear what you think.

 

9 Things to avoid when creating KPI Dashboards

By Stuart Kinsey | August 29, 2013
9 Things to avoid when creating KPI Dashboards

When creating KPI Dashboards as part of a performance improvement process, it’s worth remembering that while KPI Dashboards are an undeniably influential tool for gaining insight and laying the foundations for better business. Some of the most common mistakes made when setting up your KPI Dashboards are easily preventable - so here is a rundown of the top 9 things to avoid when setting up the dashboard.

Metrics overload
With the large amount of data even the most modest of businesses has access to can induce a metric overload on their KPI dashboard…

The wrong KPIs
The right and wrong KPIs displayed on a dashboard can be subject to widely varying perspective by individuals and departments within an organisation…

Data not storyboarded or linked logically
KPI charts and graphs representing data that is illogical or ungroup can lead your dashboard to…

Wrong graph types
When to choose different chart types can be as important as the data being displayed, choosing graph types depends on several factors…

Muddled Frequencies
Obsessing over dashboard views at the wrong time can lead to bad decisions, false observations and poor businesses choices…

The Wrong or No Audience
Dashboards often get presented to the wrong audience or are kept hidden from the people who would most benefit from them…

Colour Overload
Displayed creative flair is subjective; a truly great KPI Dashboards can be rendered useless by a dazzling array of colours and charts…

Not enough detail to make a difference or poor data
The effort does not always lie with the Dashboard, sometimes the data or lack of it can hamper the KPI Dashboard from fulfilling its maximum potential.

Nothing is set in stone
KPI Dashboards can be left behind due to various business reasons, evolve and adapt...

Read the full article here
 

Razor sharp KPI Dashboards

By Stuart Kinsey | August 27, 2013

KPI Management, reporting and analytics in spread sheets takes time and energy. Keep your KPI Dashboards efficient and razor sharp with some practical advice.

Strip it down
It’s easy to get carried away with KPI Dashboards, using graphs to display all of your metrics, overloading it with far more information than is needed and removing the ability to gain insight at a glance. Review your dashboards for duplicate views or graphs displaying similar views of the same data.

Divide and conquer
Divide your spread sheet into tabs containing KPIs that need monitoring at different timescales, for example creating a dashboard with just the KPIs that are monitored monthly or weekly will allow you to build smaller more specific dashboards

Build a story
Organise your dashboards so that it follows a logical story, this will help you understand how each metric relates to the other. For example a SaaS type business model would use unique visitors through to successful signups as a defined and natural flow of the data.

Optimising your KPI dashboards to be razor sharp will help everyone viewing the dashboards to become more efficient at using the data to make better decisions.

Learn more about KPI Dashboards
 

6 Steps for implementing a successful KPI Reporting Strategy

By Stuart Kinsey | June 28, 2013

The benefits of KPI reporting can have a tremendous impact on the future success of a company, it offers the information needed to improve performance, to make informed day to day decisions and provide a structured way to develop the business from a single perspective.

However, setting up your KPI reporting can be a time consuming exercise, notwithstanding the added complexities of multiple business areas with different perspectives - throw in a dash of data overload, and what you thought would be relatively pain free and ultimately beneficial exercise soon becomes neither.

Planning is vital for success so to help you run the gauntlet of KPI Reporting implementation here are 6 simple steps to get you started in the quickest way.

  1. Define your KPIs - keep it simple, only key data should be included at this stage, it is always better to add the KPIs you are missing than to rehash a large amount of KPIs.
  2. Choose the best way to display the data, graphs are good but sometimes a good old fashioned data list will work even better.
  3. Establish who the audience is, this could be internal or external and could include financial or operational data.
  4. Decide how and when your reports will be used, perhaps at monthly management meetings or daily for production monitoring.
  5. Appoint a data advocate. Someone who decides how (manually, automated or a mixture of the two) and when data should be integrated into your reporting system.
  6. Monitor frequently. Nobody gets their KPI reporting right first time, as business needs and goals change so do the KPIs. Assessing the KPIs and the benefits on a regular basis can help you maximise your reporting.
Learn more about Simple KPI Reporting.
 

Product Update May 2013

By Stuart Kinsey | May 29, 2013
Product Update May 2013

Spread sheet Imports.

Today we are updating our data import. Inspired by customer feedback - you can now quickly and conveniently add KPI entries to your SimpleKPI account with a spread sheet from any user role type. Less time entering data, more time doing business.

Other important updates.

  • •  We have been busy tidying up some minor cosmetic issues and a couple of irritating bugs
  • •  Fixed date label not displaying correctly on Analytics chart redraw
  • •  Fixed week labels not displaying the correct date due to different time zones
  • •  Added a KPI ID column to the KPI entry screen to avoid duplication issues and aid with the spread sheet import
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