Frequently asked questions

What is SimpleKPI?

SimpleKPI is an online KPI software solution, providing all the functionality required to create, manage and monitor all of your Key Performance Indicators. It helps you define and measure progress towards your business success. It offers the perfect blend of KPI entry, management and reporting all in one place.

Learn more about KPI Software

How do I get started?

Getting started with SimpleKPI is easy - all accounts start with a free 14 day trial. Simply sign up and use the setup assistant to enter your KPI's, users, groups and you're away. If you need any help with any aspect of the setup, we are here to help.

Get started with a SimpleKPI Account

How much does it cost?

SimpleKPI comes with 1 unlimited plan, all users, dashboards and KPIs are included. More information can be found using the link below:

Learn more about pricing

After the 14-day trial expires, what happens?

When your trial expires, your account will enter 'Expired Trial' mode. This means that nearly all of the features available in your trial will be disabled and your data will be saved for a further 30 days. If you do not wish to upgrade to a full account during this time, your data and trial account will be deleted after 30 days.

How safe is my data?

We take your data security very seriously - our Privacy Policy and Terms and Conditions have the full details. SimpleKPI is built around the principle that only you (or people you give login access to) can access your data. We undertake never to reveal any data to anyone. All data and backups are stored in secure Microsoft Azure data centers.

Do you provide a volume discount for large companies?

Yes, our pricing structure works on a tiered pricing model and the per user price is significantly reduced when you add more than 20 users. Please use the link below to calculate the cost to your company:

Learn more about pricing

I have more questions. Who do I ask?

Email us at support@SimpleKPI.com or call us on +44 (0)843 289 5406 We'd be happy to chat with you.