Business Dashboard Software

Set your goals and follow your progress

What is a Business Dashboard?

Business Dashboards (also known as Executive or Strategic Dashboards) are Business Intelligence tools used primarily to display the performance of (or progress towards) defined business objectives by visualizing data, metrics and Key Performance Indicators (KPI).

They typically contain a limited number of easy-to-understand charts and graphs to represent complex and disjointed business data into a single centralized view of business performance.

Business dashboard software helps keep focus

Focus is important. Without it a business can suffer from distractions in both strategy and those performing the day-to-day activities to realize the aims of the strategy. This lack of focus, at best, can cause a drag on the business potential or worst still, can lead to failure. Business Dashboards display the performance against business objectives, it reinforces the strategy and helps focus on what really matters.

Operating a business creates data, and lots of it. All the factors relating to the day to day operations such as the staff, the goods or services, the logistics and the financial aspects generate large sums of information. In many companies this data is automatically collected and stored – but so many companies fail to harness this resource to help improve and grow the business.

Business Dashboard Software helps you gather, visualize and analyze this data – simply and efficiently

Business dashboards for better decision making

Making the right business decisions can be difficult at the best of times. There's more pressure than ever to make the right choices for a business, department or team. Data plays an increasingly fundamental part of this process. So how do can you ensure you are making the most of your data and make informed decisions?

Business dashboards provide real time performance information. They highlight historical trends that help you make smarter decisions based on information and not on instinct. They allow you to make quicker decisions without spending months collecting, analyzing and visualizing the data.

Business Dashboard Examples

Business dashboards can be a powerful tool for any size of organization. They pull together all your performance data from many sources and create an easy-to-understand view of your metrics, data and Key Performance Indicators. Here's a few examples of Business Dashboards in action. They are intended to inspire, or act as a good starting point for creating your own dashboards.

Customer Services Dashboard

Transactions, visitors, and nearly every aspect of the customer journey from lead to conversion is automatically tracked by E-commerce platforms. This data lends itself well for E-commerce dashboards to display KPIs, such as, the New versus returning visitors, the visits by social media source, or even the percentage of users that abandon their shopping carts. These dashboards provide valuable insights into how users interact with your site to make online purchases.

See a live version of this Customer Service Dashboard

The KPIs and metrics used in this dashboard:

  • Customer Retention
  • Satisfaction Levels
  • Support Calls
  • Customer Service by Type
  • Average Resolution Time

E-commerce Dashboard

Transactions, visitors, and nearly every aspect of the customer journey from lead to conversion is automatically tracked by E-commerce platforms. This data lends itself well to E-commerce dashboards to display KPIs such as the New versus returning visitors, the visits by social media source or even the percentage of users that abandon their shopping carts. These dashboards provide valuable insights into how users interact with your site to make online purchases.

See a live version of this E-commerce Dashboard

The KPIs and metrics used in this dashboard:

  • Cart Abandonment Rate
  • New Customers
  • Returning Customers
  • Average Basket Spend
  • Social Media Conversions
  • Sales