KPI Library Find a wealth of individual KPIs for your business.

Browse the KPI Library

Welcome to the KPI Library. Here you'll find lots of industry focused KPIs to help you jump start your performance monitoring. Everything from Call centre focused KPIs to Transportation and almost anything you can think of in between.

Each KPI has been created and tested by industry experts focusing on a best practice approach to performance management.

These KPIs and even KPI templates can also be found in your SimpleKPI account by going to the KPIs tab. Feel free to use these KPIs as and where you like.

We're always open to new suggestions and KPIs to include in the library, so if there is some subject, industry or category you think we've missed we'd be happy to know.

Call Centre (13) Charities / Non Profit (10) Construction (8) Customer Services (10) Finance (18) Healthcare (12) Human Resources (16) Libraries (19) Manufacturing (18) Operations (11) Rental Lettings (11) Retail (16) Sales (19) SEO (19) Software as a Service (SaaS) (16) Transportation & Haulage (23)

Human Resources (16)

Absence Rate

Measure of Absenteeism

Agency Fees

Average number of employees this month.

Days taken to hire

Total days elapsed to fill positions.

HR Advertising Costs

HR Expense Factor

HR Expenses

Number of days absent in a month

Number of Hires

The total number of new employees hired this period

Number of Workdays

The total number of working days minus no working days

Recruiter Pay

All associated recruiter pay this period

Relocation Costs HR

The total cost of all relocations this period

Total cost of healthcare

Total Employees

Total number of Employees this period

Total Operating Expenses

Travel Costs of applicants and staff

Total cost of applicants and staff - HR