KPI Library Find a wealth of individual KPIs for your business.

Browse the KPI Library

Welcome to the KPI Library. Here you'll find lots of industry focused KPIs to help you jump start your performance monitoring. Everything from Call centre focused KPIs to Transportation and almost anything you can think of in between.

Each KPI has been created and tested by industry experts focusing on a best practice approach to performance management.

These KPIs and even KPI templates can also be found in your SimpleKPI account by going to the KPIs tab. Feel free to use these KPIs as and where you like.

We're always open to new suggestions and KPIs to include in the library, so if there is some subject, industry or category you think we've missed we'd be happy to know.

Call Centre (13) Charities / Non Profit (10) Construction (8) Customer Services (10) Finance (18) Healthcare (12) Human Resources (16) Libraries (19) Manufacturing (18) Operations (11) Rental Lettings (11) Retail (16) Sales (19) SEO (19) Software as a Service (SaaS) (16) Transportation & Haulage (23)

Operations (11)

Actual Productive Time

The actual productive time of the machine or plant

Carbon Footprint

The carbon usage this period in Tonnes

Down Time Percentage

The calculated percentage downtime of the machine or plant

Planned Productive Time

The planned Productive time of the machine or plant

Product Recycling Rate

The percentage of the product that is recycled

Supplier Performance Score

The total supplier performance score

Supply Chain Miles

Product location to final delivery in miles

Total Waste Created

The total volume of waste created this period

Waste Recycled

The volume of waste recycled this period

Waste Recycling Rate

The percentage of waste that is recycled

Wasted Material

The wasted raw material this period