KPI Library Find a wealth of individual KPIs for your business.

Browse the KPI Library

Welcome to the KPI Library. Here you'll find lots of industry focused KPIs to help you jump start your performance monitoring. Everything from Call centre focused KPIs to Transportation and almost anything you can think of in between.

Each KPI has been created and tested by industry experts focusing on a best practice approach to performance management.

These KPIs and even KPI templates can also be found in your SimpleKPI account by going to the KPIs tab. Feel free to use these KPIs as and where you like.

We're always open to new suggestions and KPIs to include in the library, so if there is some subject, industry or category you think we've missed we'd be happy to know.

Call Centre (13) Charities / Non Profit (10) Construction (8) Customer Services (10) Finance (18) Healthcare (12) Human Resources (16) Libraries (19) Manufacturing (18) Operations (11) Rental Lettings (11) Retail (16) Sales (19) SEO (19) Software as a Service (SaaS) (16) Transportation & Haulage (23)

Healthcare (12)

Employee Referals

Number of Employee Referals this period

Health Care Costs per Employee

Average cost per employee

Hospital Infection rate

# Patients contracting an infection from the hospital

Locum Spend

Locum Spend


Medicine Use Reviews


New Medicine Services Completed


The number of prescriptions

Prescriptions dispensed

The number of prescriptions dispensed

Time to Fill - HR

Average time in days to fill a position

Triage Presentations

The number of Triage Presentations this period

Triage Treatments

The number of Triage Treatments

Waiting Times

The average waiting time