KPI Library Find a wealth of individual KPIs for your business.

Browse the KPI Library

Welcome to the KPI Library. Here you'll find lots of industry focused KPIs to help you jump start your performance monitoring. Everything from Call centre focused KPIs to Transportation and almost anything you can think of in between.

Each KPI has been created and tested by industry experts focusing on a best practice approach to performance management.

These KPIs and even KPI templates can also be found in your SimpleKPI account by going to the KPIs tab. Feel free to use these KPIs as and where you like.

We're always open to new suggestions and KPIs to include in the library, so if there is some subject, industry or category you think we've missed we'd be happy to know.

Call Centre (13) Charities / Non Profit (10) Construction (8) Customer Services (10) Finance (18) Healthcare (12) Human Resources (16) Libraries (19) Manufacturing (18) Operations (11) Rental Lettings (11) Retail (16) Sales (19) SEO (19) Software as a Service (SaaS) (16) Transportation & Haulage (23)

Construction (8)

Construction Hours to date

The total amount of construction hours to date

Construction schedule variance

The construction schedule variance

Cost Per Km / Mile

The cost of 1km or mile of construction

Defect rework cost

The total cost of fixing defects

Defects Found

The number of defects found by the client

Projected Construction hours

The projected construction hours

Safety: Reportable Incidents

The total number of reportable safety incidents this period

Square Meter Cost

The cost of construction for a Square Meter