KPI Library Find a wealth of individual KPIs for your business.

Browse the KPI Library

Welcome to the KPI Library, here you’ll find lots of KPIs to jump start your performance monitoring. Everything from Call centre focused KPIs to Transportation and almost anything you can think of in between. These KPIs and even KPI templates can also be found in your SimpleKPI account by going to the KPIs tab. Feel free to use these KPIs as and where you like.

We're always open to new suggestions and KPIs to include in the library, so if there is some subject, industry or category you think we’ve missed we'd be happy to know.

Call Centre (13) Charities / Non Profit (10) Construction (8) Customer Services (10) Finance (18) Healthcare (12) Human Resources (16) Libraries (19) Manufacturing (18) Operations (11) Rental Lettings (11) Retail (16) Sales (19) SEO (19) Software as a Service (SaaS) (16) Transportation & Haulage (23)

Rental Lettings (11)

Actively let properties

The number of actively let properties

Average property letting time

The average time taken to let a new property

Average tenure of property

Average tenature per property over a 12 month period

Early termination

The number of early terminations

Property manager properties

Average number of properties managed per property manager

Property Viewings

Viewings on a property before a sussesful tennancy agreement

Registered / Actively looking

The number of registered people looking for properties

Reletting time

The average number of weeks taken to re-let a property

Rent Arrear Evictions

Percent of tennats evicted as a result of rent arrears

Reported Defects

The number of defects reported per month

Seeking Possesion Served

The number of possesion orders served