KPI Library Find a wealth of individual KPIs for your business.

Browse the KPI Library

Welcome to the KPI Library. Here you'll find lots of industry focused KPIs to help you jump start your performance monitoring. Everything from Call centre focused KPIs to Transportation and almost anything you can think of in between.

Each KPI has been created and tested by industry experts focusing on a best practice approach to performance management.

These KPIs and even KPI templates can also be found in your SimpleKPI account by going to the KPIs tab. Feel free to use these KPIs as and where you like.

We're always open to new suggestions and KPIs to include in the library, so if there is some subject, industry or category you think we've missed we'd be happy to know.

Call Centre (13) Charities / Non Profit (10) Construction (8) Customer Services (10) Finance (18) Healthcare (12) Human Resources (16) Libraries (19) Manufacturing (18) Operations (11) Rental Lettings (11) Retail (16) Sales (19) SEO (19) Software as a Service (SaaS) (16) Transportation & Haulage (23)

Finance (18)

Consulting Revenue

Revenue from financial consulting

Cost of goods / Services

Inventory costs of goods or services sold

Daily Cash

Combined Cash Balance

Disputed Invoices

The percentage of disputed invoices


Earnings before interest and taxes.

Financial Reporting Accuracy

The percentage of accurate reports produced each month

Gross Profit Margin

Difference between revenue and cost before accounting for other costs.


The total Margin

Net Assets

The total Net Assets

Net Profit

The meassure of profitability after accounting for all costs

Net Profit Margin

Percentage comparing net profit after taxes to revenue

Number of Employees

The number of employees

Order entry

Daily order entry

Outstanding invoice amount

Settlement of Oustanding Invoices

Overdue Invoices

The number of invoices that are overdue


Income received from business activities

Revenue per employee

Revenue by the total number of work force

Working Capital

Current assets minus current liabilities